Question 1

What areas do you serve?

Accepted Answer

We serve Peachtree City, GA and surrounding counties.

Question 2

Can I choose my own caregiver?

Accepted Answer

Definitely, we always want you to be satisfied. We match the caregiver to the client’s needs. If for any reason they do not meet you or your loved one’s need you can request a change at any time.

Question 3

Who pays the caregiver?

Accepted Answer

We pay the caregivers directly which includes all payroll taxes. You will not be liable to pay these unless you hired a caregiver directly.

Question 4

Are the caregivers your employees?

Accepted Answer

Yes, all our caregivers are our employees. If a caregiver gets hurt in your home they are covered because we pay worker’s compensation. Some small companies use independent contractors to cut their costs by not having to pay insurance or worker’s compensation. We are a licensed, fully insured, and bonded agency. So in turn the cost would be to you.

Question 5

Are you licensed by the state of Georgia?

Accepted Answer

Yes. We have been licensed by the state of Georgia.

Question 6

What happens in case of an emergency after business hours?

Accepted Answer

There is someone on call for emergencies 24/7, 365 days.

Question 7

Do you do free in home assessments?

Accepted Answer

A registered nurse will perform this in home assessment to develop a unique, individualized care plan.

Question 8

Do family members need to be present at the home assessment?

Accepted Answer

No, but we believe that family participation helps to build relationships and keeps the lines of communication open during your time with us. This is very important to our agency. When family are not able to be present but want to be involved, we offer the family care portal for communication with the care team.

Question 9

What kind of screening is performed on your caregivers?

Accepted Answer

All of our caregivers go through the following rigorous process:
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 • Phone interview
 • In-person interview
 • Caregiver exam
 • Reference checks
 • DMV check
 • Criminal background checks
 • All our caregivers are carefully drug screened

Question 10

What is the caregiver dress code?

Accepted Answer

Our caregivers will dress in a professional manner including their ID badge.

Question 11

Is New Day Private Home Care a franchise?

Accepted Answer

No, we are a locally owned and operated business.

Welcome to New Day Private Home Care: Serving Fayette County and the surrounding communities

Phone: (770) 282-6879

FAQ's